Official Dashboard
Centralized control hub for government and administrative officials to manage, assign, and track reported issues within their jurisdiction.
Who Can Be an Official?
In Rural Areas, officials include Block Development Officers (BDOs), Panchayat Secretaries, and designated officers overseeing local development and maintenance works.
In Urban Areas, recognized officials include Municipality Officers, Ward Engineers, and Municipal Crop/Zone Officers responsible for public services and community welfare.
Dashboard Overview
Monitor key statistics and operational metrics
The official dashboard provides a quick snapshot of all issues reported under your jurisdiction — including total reports, resolved cases, and pending assignments. Get insights into worker performance and community response timelines.
Issues Management
View, assign, and track reported issues
Officials can review community-reported issues, assign them to designated workers, and monitor their progress. Each issue includes photo evidence, user details, and geolocation for accurate mapping.
Workers Management
Add and manage field workers
Manage your roster of workers, verify their credentials, and track their assigned tasks. Add new workers, define their operational zones, and view completion logs with proof of work attachments.
Notifications Center
Stay updated with real-time alerts
Officials receive instant notifications for newly reported issues, worker updates, and report escalations. The system ensures no issue goes unnoticed, providing reminders for pending actions and real-time updates on assignments.
