Post( Reports) Types
Public & Private communities support two post types to distinguish formal actions from informal discussions
Structured Communication for Maximum Impact
COMMUNX distinguishes between formal and informal posts to ensure the right level of response for every interaction. Whether you need official action or community discussion, our dual-post system provides clarity and efficiency in civic engagement.
Core Post Types
Formal Posts
Action-OrientedOfficial reporting with accountability tracking
Routed directly to government officials ( and Creators Dashboards ) for action ( or escalation ), assigned to specific workers, and resolved with mandatory photo proof ( With option to solve "with community help" when officials haven't joined the platform"). Includes status tracking and official response timelines.
Example: Reporting a broken streetlight - automatically routed to municipal maintenance department, assigned to a technician, and closed with photographic evidence of repair.
Informal Posts
Discussion-FocusedCommunity-driven conversations and peer support
Designed for community brainstorming, local updates, questions, and peer-to-peer support without official routing. Encourages community engagement and knowledge sharing.
Example: Discussing ideas for neighborhood beautification - community members share suggestions, vote on proposals, and organize volunteer efforts without government involvement.
When to Use Each Post Type
Use Formal Posts For
- Infrastructure issues (potholes, broken streetlights)
- Public safety concerns and emergency repairs
- Sanitation and waste management problems
- Official complaints requiring government action
- Issues needing documented resolution with proof
Use Informal Posts For
- Community event planning and coordination
- Local news sharing and neighborhood updates
- Ideas and suggestions for community improvement
- Questions and advice seeking from neighbors
- General discussions and community bonding
Why Dual Post Types Work
Clear Accountability
Formal posts ensure official responsibility and documented resolution for critical issues
Community Empowerment
Informal posts foster organic discussions and peer-to-peer support within the community
Efficient Resource Use
Separating action items from discussions optimizes government response and community engagement
Example Post Interface
